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Frequently asked questions

Most Popular Questions

How do I activate my Hy-Vee Mobile Phone?

How does my Hy-Vee Mobile Plan Work?

What happens if I run out of minutes in my account?

How many minutes do I need in my account in order to make calls?

How do I check my minute balance?

Is there an Overage Limit?

How do I set up my voice mail?

Where can I use my Hy-Vee Mobile service?

What happens if I have technical problems with my phone?

What happens to unused minutes when I purchase a plan?

If your question has not been answered please contact us.

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Under an agreement with Telispire, Hy-Vee Mobile customers have access to service anywhere on the nationwide Sprint PCS Network, reaching more than 250 million people.*

*Although Telispire provides Hy-Vee Mobile subscribers access to the Nationwide Sprint PCS Network and to its wireless services, Telispire is responsible to the Hy-Vee Mobile subscribers for the service. Please call Telispire with any questions or comments about services.

Sprint is a trademark of Sprint Nextel.